Archive

We would like to introduce a new field which is now visible in Service Management portal for the issue type Service Request. The "Estimated time in hours" field notifies the customer about the agreed and accepted estimated time to fulfill the request.

(In the following screenshot the approved 4 hours can be seen in the Estimated time in hours field.)

This field is handled by the Support Team, and it is visible only when the estimated time is recorded for the field.

Released on August 03, 2022

Bugfixes and Improvements

• The DevOps Portal application was upgraded from JDK 11 to JDK 17.
• The font used in the single-sign-on (SSO) page was enlarged for better readability.
• Timestamps for the activation of an user as well as for the last unlock operation invoked on the user are now recorded. The timestamps are displayed on the users details page.
• On pages with data entry fields the first field is now automatically focused so that you can type immediately without the need to select the field before.
• The Portal will now accept emails up to an length of 64 characters.
• Added more automated test cases to the development process.
• Preparations for developing and operating the portal on Kubernetes only.

Known Issues

• User update/lock action can be stuck when the user was assigned to another organization after the user's first project role assignment. The ops team can automatically repair it for you. Will be fixed when the Rancher in customer's toolchain is updated from v1.6 to v2.x.