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Changes for page DevOps Portal for Admins

Last modified by Boris Folgmann on 2026/05/20 13:22
From version 29.2
edited by Ákos Pálvölgyi
on 2026/05/12 12:25
Change comment: Auto-saved during real-time collaboration
To version 34.1
edited by Ákos Pálvölgyi
on 2026/05/12 12:28
Change comment: Uploaded new attachment "1763563537660-474.png", version {1}

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105 105  Please refer to [[Users and roles>>doc:devopsaas:DevOps Portal for Admins.Users and roles.WebHome]] for a detailed description of users and roles in the tools.
106 106  
107 107  
108 += Modifying user accounts =
109 +
110 +A user account can be modified by clicking his / her last name. However, **it's not possible to change a user's e-mail address**.
111 +
112 +[[image:1763562956443-820.png||data-xwiki-image-style-border="true" height="142" width="701"]]
113 +
114 +To **change the user's email address**, the user must be **//deleted//** first. It can then be recreated with the new email address.
115 +
116 +Under the Users menu, the **Lock/Unlock** function is available in the **More...** dropdown menu. This function is used to suspend a user account (which is a necessary step before deleting a profile). The status can be changed to locked or unlocked here.
117 +
118 +Please keep in mind that a locked user can still receive notification emails.
119 +
120 +[[image:1763563098133-556.png||data-xwiki-image-style-border="true" height="348" width="953"]]
121 +
122 +In order to **delete** a user, he / she **must be locked first** and must remain in locked status for a certain period of time. Since deletion is not reversible, It is suggested to //only lock// users rather than deleting the user profile.
123 +
124 +The **Delete** option will present a confirmation.
125 +
126 +An attempt to delete a locked user without being in locked state long enough will result in an error message: "This user has not yet spent enough time in Locked status to be deleted."
127 +
128 +In case of a re-invited user, it is also possible to let the admin do the activation process instead of the user. To do so, click **Activate**. The user can still change the password later with the reset password option. Please refer to the [[Forgotten Passwords>>doc:DevOps Portal for Users.WebHome||anchor="HForgottenPassword"]] section of the DevOps Portal for Users page for details regarding forgotten passwords.
129 +
130 +{{warning}}
131 +⚠ **Note**
132 +A user can have 3 statuses in the Self-service Portal: **CREATED**, **ACTIVE** and **LOCKED**. In case there is a //question mark// or an //exclamation mark// shown in brackets right after the status name, there might be some synchronization issue. For more information about user statuses and troubleshooting, please have a look at the [[User statuses in DevOps Portal>>doc:DevOps Portal for Admins.User statuses in DevOps Portal.WebHome]] page.
133 +{{/warning}}
134 +
135 +
136 += Modifying Technical User accounts =
137 +
138 +[[image:attach:image-2023-4-25_16-41-23.png||data-xwiki-image-style-border="true" width="1000"]]
139 +
140 +To view the details of a technical user, click its username. Tick the Edit Details box to make modifications to that user.
141 +
142 +[[image:attach:image-2023-4-26_10-15-29.png||thumbnail="true" width="250"]]
143 +
144 +It's also possible to change the tech user's password here. There is a minimum length required for passwords.
145 +
146 +[[image:1763563537660-474.png||data-xwiki-image-style-border="true" height="395" width="632"]]
147 +
148 +If you would like to change the username or the selected tool you have to **Delete** the user and recreate it again. The **Delete** option will present a confirmation.
149 +
108 108  = Administration menu of the DevOps Portal =
109 109  
110 110  In the Administration menu you can have special options to choose from, most of these features are for troubleshooting and monitoring.
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