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Changes for page DevOps Portal for Admins

Last modified by Boris Folgmann on 2026/05/20 13:22
From version 30.1
edited by Ákos Pálvölgyi
on 2026/05/12 12:27
Change comment: Uploaded new attachment "1763562956443-820.png", version {1}
To version 37.2
edited by Ákos Pálvölgyi
on 2026/05/12 12:30
Change comment: Auto-saved during real-time collaboration

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105 105  Please refer to [[Users and roles>>doc:devopsaas:DevOps Portal for Admins.Users and roles.WebHome]] for a detailed description of users and roles in the tools.
106 106  
107 107  
108 += Modifying user accounts =
109 +
110 +A user account can be modified by clicking his / her last name. However, **it's not possible to change a user's e-mail address**.
111 +
112 +[[image:1763562956443-820.png||data-xwiki-image-style-border="true" height="142" width="701"]]
113 +
114 +To **change the user's email address**, the user must be **//deleted//** first. It can then be recreated with the new email address.
115 +
116 +Under the Users menu, the **Lock/Unlock** function is available in the **More...** dropdown menu. This function is used to suspend a user account (which is a necessary step before deleting a profile). The status can be changed to locked or unlocked here.
117 +
118 +Please keep in mind that a locked user can still receive notification emails.
119 +
120 +[[image:1763563098133-556.png||data-xwiki-image-style-border="true" height="348" width="953"]]
121 +
122 +In order to **delete** a user, he / she **must be locked first** and must remain in locked status for a certain period of time. Since deletion is not reversible, It is suggested to //only lock// users rather than deleting the user profile.
123 +
124 +The **Delete** option will present a confirmation.
125 +
126 +An attempt to delete a locked user without being in locked state long enough will result in an error message: "This user has not yet spent enough time in Locked status to be deleted."
127 +
128 +In case of a re-invited user, it is also possible to let the admin do the activation process instead of the user. To do so, click **Activate**. The user can still change the password later with the reset password option. Please refer to the [[Forgotten Passwords>>doc:DevOps Portal for Users.WebHome||anchor="HForgottenPassword"]] section of the DevOps Portal for Users page for details regarding forgotten passwords.
129 +
130 +{{warning}}
131 +⚠ **Note**
132 +A user can have 3 statuses in the Self-service Portal: **CREATED**, **ACTIVE** and **LOCKED**. In case there is a //question mark// or an //exclamation mark// shown in brackets right after the status name, there might be some synchronization issue. For more information about user statuses and troubleshooting, please have a look at the [[User statuses in DevOps Portal>>doc:DevOps Portal for Admins.User statuses in DevOps Portal.WebHome]] page.
133 +{{/warning}}
134 +
135 +
136 += Modifying Technical User accounts =
137 +
138 +[[image:image-2023-4-25_16-41-23.png||data-xwiki-image-style-border="true" width="1000"]]
139 +
140 +To view the details of a technical user, click its username. Tick the Edit Details box to make modifications to that user.
141 +
142 +[[image:image-2023-4-26_10-15-29.png||thumbnail="true" width="250"]]
143 +
144 +It's also possible to change the tech user's password here. There is a minimum length required for passwords.
145 +
146 +[[image:1763563537660-474.png||data-xwiki-image-style-border="true" height="395" width="632"]]
147 +
148 +If you would like to change the username or the selected tool you have to **Delete** the user and recreate it again. The **Delete** option will present a confirmation.
149 +
150 +
151 += Modify Organizations =
152 +
153 +To modify an organization's profile, click the** organization name** (Wayne Corp in the example).
154 +
155 +[[image:1763563735395-115.png||data-xwiki-image-style-border="true" height="219" width="1000"]]
156 +
157 +The **Edit an Organization page** will load and you can change the organization's name by replacing the name with the new one (so it is not necessary to delete an organization just because of the wrong name or a typo). As with the users edit page, the **Edit Details checkbox needs to be ticked **for editing to be enabled.
158 +
159 +[[image:1763563793297-134.png||height="166" width="476"]]
160 +
161 +There is an option to **Delete** an organization, but keep in mind, that deleting an organization is not reversible. An organization cannot be deleted if at least one user is still assigned to the organization. The deletion process can be accessed from the Actions - More button. A confirmation will appear.
162 +
163 +[[image:1763563828637-290.png||data-xwiki-image-style-border="true" height="206" width="837"]]
164 +
165 +The default organization is tied to the DevOps-as-a-Service instance and can never be renamed or deleted.
166 +
167 +
108 108  = Administration menu of the DevOps Portal =
109 109  
110 110  In the Administration menu you can have special options to choose from, most of these features are for troubleshooting and monitoring.
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