Connect Jira with Webex space using Jira Server bot
Jira Server bot can send information about new activities in Jira to a Webex space.
Add Jira Server bot to Webex
For the Webex space owner, the following steps are necessary to provide the required URL:
1. Create or select an existing space in Webex. In the People section click on Add people.
2. Search for Jira Server in the search field below Add people to this space.
3. Click Add to add the bot to the selected space. (It might be strange to add a bot as a "person" but this step is necessary to receive messages from Jira).
Once added, type "@Jira" and select "Jira Server", then add "<space> manage" and press Enter.
4. Click on the new message received from Jira Server.
...the message will look like this:
Click on "Click Here".
5. A new browser window opens with this URL. Find the selected space and click Add New Notification then click next:
6. In the next screen select Manual Webhook then click Next:
7. Follow the instructions depending on your needs (and please provide these settings to us). Filtering will be also set in Jira's Webhook anyway.
8. Copy embed URL and provide us with the requested events for changes in Jira.
Create Service Request to connect Jira with Jira Server Bot
Create a Service Request at Service Desk DevOps-as-a-Service.
In the Service request the following information is necessary to be provided:
- the proper URL for webex,
- the project name
- the project key
- and the triggered events (project related changes) in Jira (see Available events below).
Field | Value |
|---|---|
Summary | Create Jira Server webhook for Webex |
Component | Jira |
Description | Please connect Jira Server webhook to Webex. The necessary URL from Webex is: <URL retrieved from Webex> The name of the Jira project to be connected with Webex is: <PROJECT_NAME> The project key is: <PROJECT_KEY> The project admin has approved this service-request. Send events for:
|
Available events
In the Service-Request description you can specify what issue or project related changes you want to see tracked in your webex space. The following choices are supported:
Issue related
- Comment (This will generate a lot of noise in your webex space. Therefore we don't recommend it.)
- created
- updated
- deleted
- Issue link
- created
- deleted
- Issue
- created
- updated
- deleted
Project related
- Version
- released
- unreleased
- created
- moved
- updated
- merged
- deleted
Jira Sofware related
- Sprint
- created
- deleted
- updated
- started
- closed
Example screenshot
In the following example the provided URL is pasted (https://botworkflows.webex.com/embed/run/...) , the name of Jira project (Test Project), the project key (TESTPROJECT) and the selected events are included also.
Next steps
As soon as the service request has been resolved, Jira should send notifications about the selected project events to the webex space.