Connect Jira with Microsoft Teams
Version 1.4 by Boris Folgmann on 2025/05/09 13:43
- Atlassian provides instructions how any project admin in Jira can use Jira Automation to post e.g. freshly create Jira issues in a MS Teams chat. The Jira Automation version which is part of all DevOps-as-a-Service installations is newer than 9.0.0, therefore you have to follow the instructions in which the Webhook URL is first copied into a secret key before it can be used in an automation rule.
- The domain name of the Webhook URL needs to be added to the Jira Allowlist. Since this can be only done by Jira Sysadmins, customers need to raise a service request in their support project to get it configured.
- It can happen, that the JSON snippet provided by Atlassian for posting the card needs to be adapted. It uses multiple times the name "Parse_JSON" to refer to the previous step. In a German environment this needs to be changed to JSON_analysieren, if you get an error about it when saving the workflow.
- The design of the adaptive card can be improved by changing the JSON in the last workflow step. https://adaptivecards.io/ documents the structure, https://adaptivecards.io/designer/ offers an interactive designer application. See also Format cards in Teams.